Help
Customer Support
The point of contact for depart.cloud, and what each channel is best for.
The point of contact for everything to do with depart.cloud, the Westcountry server and the depart.HR record:
- Email: [email protected]
- Discord: the depart.cloud Discord
For anything about a supporter payment, your account or your data, use email: it is the private channel, and it is where records of a payment query belong. For anything about playing, joining or the Westcountry server, Discord is usually quicker.
Email is answered within a couple of days, usually sooner.